Who are we?
This information is being collected by Dealand Holdings Pty Ltd trading as Ray White North Quays at 8/15 Harman Road, SORRENTO WA 6020.
Email: northquays.wa@raywhite.com
Phone: (08) 9246 1344
Our complete privacy policy can be found at http://www.raywhite.com/franchisee-privacy-policy/
For what purposes do we collect, hold, use and disclose your personal information?
We collect, hold, use and disclose your personal information for the following purposes:
• to provide products and services to you and to send communications requested by you;
• to answer enquiries and provide information or advice about existing and new products or services;
• to provide you with access to protected areas of our website;
• to assess the performance of the website and to improve the operation of the website;
• to process and respond to any complaint made by you; and
• to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any
country (or political sub-division of a country).
To whom may we disclose your information?
We may disclose your personal information to:
• suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes; and
• any organisation for any authorised purpose with your express consent.
• to conduct business processing functions including providing personal information to our franchisor and its related bodies corporate, our related bodies corporate,
and contractors, service providers or other third parties;
• for administrative, planning, product or service development, marketing (including direct marketing), quality control, survey and research purposes, of our franchisor and
its related bodies corporate, related bodies corporate, contractors or service providers;
• to provide your updated personal information to our franchisor and its related bodies corporate, related bodies corporate, contractors or service providers;
• to update our records and keep your contact details up to date;
What happens if we can’t collect your personal information?
If you do not provide us with this personal information we may not be able to, amongst other things, provide the requested products or services to you, either to the same
standard or at all.
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate. Our
procedure for investigating and dealing with privacy breaches is set out in our current complaints handling procedures.
• our employees, our related bodies corporate, our franchisor and its related bodies corporate, contractors and service providers for the purposes of operating our website or our
business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, mailing
houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors,
business advisors and consultants;
Do we disclose your personal information to anyone outside Australia?
We may disclose personal information to our franchisor’s related bodies corporate, our related bodies corporate and third party suppliers and service providers located overseas
for some of the purposes listed above. Your personal information may be stored in the cloud in an overseas country.
In the event that a disclosure is made in that overseas country (which we consider unlikely), the information may not be protected by the APPs. In any event, while you continue to use
our services, you consent to your information being disclosed in this manner.